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Kerikaya's Responsible Gaming — A Guide to Safe and Responsible Gaming

Gaming is for fun — not stress. Kerikaya wants you to stay in control at all times. Our responsible gaming tools and guidelines are here to help you play in a healthy, happy way.

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Protection Tools
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Important Notice

Kerikaya is strictly for players aged 18 and above. Game for entertainment — not as a source of income. If you feel gaming is causing problems in your life, seek help immediately.

What Is Responsible Gaming and Why Does It Matter

At Kerikaya, we believe gaming should be a fun, stress-free experience. Responsible gaming means knowing your limits, setting a budget, and managing your time so you can enjoy the games without worry. It does not have to be complicated — a little awareness goes a long way.

Online gaming is growing rapidly in popularity across Bangladesh. With slots, Sports Betting, fish games, and more, it's easy to lose track of your budget or time. Kerikaya doesn't want that to happen to you — which is why we've built a range of responsible gaming tools and features directly into the platform.

Responsible gaming is about more than just setting limits. It means understanding your own mental state, knowing when to take a break, and maintaining healthy relationships with family and friends. Kerikaya's responsible gaming policy addresses all three of these areas.

Our Promise

Kerikaya is committed to providing a safe and fair gaming environment for every player. Your well-being and security always come first.

6 Core Benefits of Responsible Gaming at Kerikaya

We have built these special tools into the platform to help keep you safe. Every tool is completely free and available to use at any time.

Setting a Deposit Limit

Set your own maximum deposit cap on a daily, weekly, or monthly basis. Once configured, that limit cannot be exceeded.

Session Time Limit

Decide in advance how long you want to play in one session. Once the time is up, the system will automatically remind you.

Take a Break

Temporarily suspend your account for anywhere between 24 hours and 30 days. Take the time you need and come back when you're ready.

Self-Exclusion

If you need a longer break, you can request to exclude yourself from the platform for anywhere between 6 months and 5 years.

Set a Loss Limit

If your losses reach a set amount, gaming will automatically stop. Protect yourself from financial risk.

Reality Check

A notification will appear at set intervals to remind you how long you have been playing and how much BDT you have spent.

How to Set Your Limits

Setting limits on Kerikaya is simple. Just a few steps and you can keep full control over your gaming activity.

Log In to Your Account

Log in to your Kerikaya account and go to Profile Settings.

Find the "Responsible Gaming" Section

Go to Settings and click on the "Responsible Gaming" option.

Choose the limit that suits you

Deposit limit, session time, loss limit — select whichever you need.

Set the Amount and Duration

Set the amount and duration of your limit based on your budget and schedule.

Confirm

Save your changes. Limit reductions take effect immediately; increases require a 24–72 hour cooling-off period.

Changing Your Daily Limit Takes Effect Immediately
Change Weekly Limit Takes effect after 24 hours
Change Monthly Limit Takes effect after 72 hours
Self-Exclusion Immediate and Irreversible

Check Yourself — Is Your Gaming Under Control?

Answer the following questions honestly. If more than two of your answers are "yes," please speak with our support team.

1

Have you ever spent more BDT on gaming than you budgeted and felt regret afterwards?

2

Have you ever chased your losses by placing more bets to try to win back what you've lost?

3

Have you tried to cut back or stop gaming but found you could not?

4

Have you hidden your gaming activity from family or friends?

5

Do you feel restless or irritable when you are unable to game?

6

Is gaming interfering with your work, studies, or family responsibilities?

More than two "yes" answers?

That could be a warning sign — and there is nothing to be ashamed of, it happens to many people. Reach out to Kerikaya's support team or request a self-exclusion. We are here for you.

10 Tips for Safe and Enjoyable Gaming

Following these simple guidelines will keep gaming enjoyable at all times and significantly reduce the risk of any problems.

  • Set a budget before you start playing and stick to it.
  • Do not treat gaming as a way to earn money — it is entertainment.
  • Take at least a 10 to 15 minute break every hour.
  • Avoid gaming late at night before you sleep.
  • Keep the Reality Check feature turned on.
  • Avoid playing when you're feeling down or under stress.
  • Never fund your gaming with borrowed money or debt.
  • Don't chase losses by betting more out of anger or frustration.
  • Do not play while under the influence of alcohol or when you are tired.
  • Do not allow minors to access or use your account.

Protection Tools — Details

Learn more about the responsible gaming tools available to you at Kerikaya.

Deposit Limit

Cap your maximum deposit on a daily, weekly, or monthly basis. Going beyond your budget becomes impossible.

Loss Limit

Set a cap on how much you are willing to lose in a single session or within a set period. When you hit the limit, the game stops automatically.

Session Time Limit

Set your session length in advance. You will receive an alert when time is up and the session will end.

Cooling-Off Period

Temporarily close your account for 1 to 30 days. During this period, you will not be able to log in or make deposits.

Self-Exclusion

Permanently close your account for 6 months to 5 years. No promotional emails will be sent to you during this period.

Reality Check Notifications

A pop-up will appear every 30, 60, or 90 minutes showing your session duration and the amount you've spent.

Minor Protection

Kerikaya strictly prohibits anyone under 18 from participating on the platform. Age verification is mandatory at registration, and KYC documents may be requested in any cases of doubt.

Advice for Parents

If there are children or teenagers in your home, a few simple steps can make a big difference. Set a password on your device, enable parental controls on your browser, and never share your Kerikaya account login details with anyone.

  • Always log out of your account on your computer or phone when you are done.
  • Keep payment information and passwords out of reach of children.
  • Have an open conversation with your children about the risks of online gaming.
  • If you have any concerns, contact Kerikaya Support right away.

FAQ

Find answers to the most frequently asked questions about responsible gaming here.

Your account cannot be reactivated before the self-exclusion period ends. Once it does, you will need to consciously choose to reactivate — it will not happen automatically. This cooling-off period is there to protect you.

Yes, but increasing a limit requires a 72-hour cooling-off period. This delay is intentional — it protects you from making decisions in the heat of the moment. Reducing a limit, however, takes effect immediately.

First, give yourself credit — recognizing this is already a big step. Next, activate self-exclusion right away and get in touch with our support team. We can point you toward expert help. Remember, asking for help is not a sign of weakness — it takes courage.

In your settings, you can choose how often you want to receive reminders. When that time comes, a popup will appear on your screen showing how long you have been playing and how much BDT you have spent in the session. You can choose to stop playing right then or continue.

Absolutely not. Age verification is mandatory when registering on Kerikaya, and no one under 18 can open an account. If a minor attempts to register using false information and is detected, the account will be closed immediately and any deposited funds will be returned.

Reach out to a mental health organization or helpline in Bangladesh, or let a trusted family member know what you're going through. Kerikaya's support team is always ready to point you in the right direction — just go to Live Chat or the Support option in your account settings.

Play Safe, Play Happy

Enjoy all the benefits of responsible gaming at Kerikaya. Register today, set your own limits, and play with complete peace of mind.

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